Privacy policy

Effective October 16, 2026

The short version: RootBOSS keeps your health information on your phone, encrypted. We do not have a server that stores it, we cannot see it, and we never sell it. The only personal information we receive is what you choose to send us, like your email address if you join the waitlist or write to support.

This policy explains how Qalrix Group, LLC ("we," "us") handles information in the RootBOSS mobile app and on rootboss.app. If you have questions, email support@rootboss.app.

1. Information in the RootBOSS app

Health information stays on your device

Everything you enter in RootBOSS, including your intake answers, weekly symptom check-ins, medications, supplements, diet changes, and notes, is stored only on your phone in an encrypted database. The encryption key is created on your phone, kept in your phone's secure key storage, and is not included in iCloud or Google backups.

RootBOSS does not require an account. We do not receive, store, or have access to your health information, and we have no way to recover it.

Reports you share

When you create a PDF report, it is built on your phone. You choose whether and where to send it using your phone's share options. Once you share a report, the recipient's own privacy practices apply to their copy.

Reminders

Weekly check-in reminders are scheduled on your phone. They are not sent from a server, and they never include health details.

Subscriptions and purchases

If you buy a subscription, payment is handled by Apple (App Store) or Google (Google Play). We do not receive your payment card details. We use RevenueCat, a subscription service, to confirm whether your subscription is active. RevenueCat receives an anonymous app user ID, your purchase and subscription status, and basic device and app information. It does not receive any of your health information.

Analytics and advertising

The RootBOSS app does not contain advertising, advertising identifiers, or analytics tools, and we do not track you across other apps or websites.

2. Information on rootboss.app

Waitlist. If you join the waitlist, we collect your email address. It is stored with Netlify, which hosts this website, and we use it only to tell you about the RootBOSS launch and major updates. Launch emails are sent through Resend, our email provider. Every email includes a way to unsubscribe, or you can ask us to remove you at any time.
Hosting logs. Like most websites, our host automatically records technical information such as IP address, browser type, and pages requested, to keep the site running and secure.
No cookies or trackers. This website does not use cookies, analytics, or advertising tags. Our fonts and images are served from our own site.

3. Support emails

Email sent to support@rootboss.app is delivered to the RootBOSS support team. We use what you send only to answer your question. Please do not include health information in support emails; if you do, we will use it only to help you and will delete it once your request is resolved.

4. How we share information

We do not sell or rent personal information, and we do not share it for advertising. We share the limited information described above only with the service providers that help us run RootBOSS (Apple, Google, RevenueCat, Netlify, Resend, and Cloudflare for email routing), and only for that purpose. We may disclose information if required by law.

5. Consumer health data

Some states, such as Washington and Nevada, have specific laws about consumer health data. RootBOSS is designed so that we do not collect or process your consumer health data: it is created and kept on your device under your control. If you send us health information yourself, for example in a support email, we use it only to respond to you, do not share or sell it, and delete it once your request is resolved. You can ask us what we have and request deletion at support@rootboss.app.

6. Your choices

Delete your app data: in the app, go to More, then Delete all my data. Deleting the app also removes it. This cannot be undone.
Leave the waitlist: use the unsubscribe link in any email or write to us.
Access or deletion requests: email support@rootboss.app. Depending on where you live, you may have rights to access, correct, or delete personal information we hold. We will respond within the time required by law.

7. Security

Health information in the app is encrypted on your device, and you can add Face ID or fingerprint lock in Settings. Our website is served only over HTTPS. No system is perfectly secure, so please keep your phone protected with a passcode.

8. Children

RootBOSS is intended for adults 18 and older. We do not knowingly collect personal information from children.

9. Changes to this policy

If we change this policy, we will post the new version here with a new effective date. If a change materially affects how we handle your information, we will tell you in the app or by email if you are on our list.

10. Contact

Qalrix Group, LLC
Texas, United States
support@rootboss.app